Terms of service

Last Updated: July 2026

OVERVIEW

This website is operated by Smuly. Throughout the site, the terms "we", "us", and "our" refer to Smuly. By accessing our website, purchasing our products, or using our services, you agree to comply with and be bound by these Terms of Service.

Smuly provides premium custom mouse pads, desk mats, keyboard pads, gaming desk mats, and related accessories through our online store. By using this website, you agree to accept all policies, notices, and conditions stated on this page.

If you do not agree with these Terms of Service, please do not use this website or purchase any products from us.

We reserve the right to update, modify, or replace any part of these Terms of Service at any time. Any changes will become effective immediately after being published on our website.

SECTION 1 – ONLINE STORE TERMS

By using this website, you confirm that you are at least the age of majority in your state or country of residence or have obtained permission from your legal guardian.

You agree not to use our website or products for any unlawful, fraudulent, or unauthorized purpose. You must not violate any applicable laws, including copyright, intellectual property, or consumer protection laws.

You must not upload malicious software, viruses, or harmful code that could interfere with the operation of our website or services.

Any violation of these Terms may result in the suspension or termination of your access to our website.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason, including suspected fraudulent activity or violation of these Terms.

Your content, excluding payment information, may be transmitted over various networks to enable the functionality of our services.

Payment information is processed securely through trusted payment gateways. Smuly does not store your complete debit or credit card details.

You may not copy, reproduce, duplicate, resell, or exploit any part of this website, our products, images, content, branding, or services without our written permission.

SECTION 3 – ACCURACY OF INFORMATION

We make every effort to ensure that all information on this website is accurate, complete, and up to date. However, occasional errors, inaccuracies, or omissions may occur.

The information available on this website is provided for general information purposes only and should not be relied upon as the sole basis for making purchasing decisions.

We reserve the right to update or modify website content without prior notice.

SECTION 4 – MODIFICATIONS TO PRODUCTS AND PRICES

Prices of our products may change without prior notice.

We reserve the right to modify, discontinue, or update any product, service, collection, or pricing at any time without liability.

Smuly shall not be responsible for any modification, suspension, or discontinuation of products or services.

SECTION 5 – PRODUCTS OR SERVICES

Smuly specializes in premium custom mouse pads, desk mats, keyboard pads, gaming desk mats, and related accessories.

Some products may be made-to-order or customized based on customer preferences. Custom products cannot be cancelled or modified once production has started unless otherwise stated.

Product colors displayed on your screen may vary depending on your device, monitor settings, and lighting conditions. We cannot guarantee exact color matching.

We reserve the right to limit product quantities, discontinue products, or refuse orders where necessary.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

You agree to provide accurate, complete, and current billing, shipping, and contact information for every purchase.

If we detect fraudulent activity, duplicate orders, pricing abuse, or suspicious transactions, we reserve the right to cancel the order.

If an order is cancelled by Smuly, we will notify you using the email address or phone number provided during checkout.

Please review our Refund Policy for more information regarding returns, refunds, and cancellations.

SECTION 7 – OPTIONAL TOOLS

Our website may provide access to third-party tools, integrations, or services that are not owned or controlled by Smuly.

These tools are provided on an "as available" basis without warranties of any kind. Your use of third-party services is entirely at your own risk.

We may introduce additional tools or features in the future, and such features will also be governed by these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party websites, services, or platforms for your convenience. These external websites are not owned or controlled by Smuly.

We are not responsible for the content, policies, accuracy, or practices of any third-party websites. Visiting or using any third-party website is entirely at your own risk.

We recommend reviewing the privacy policies and terms of service of any third-party website before engaging in any transaction or sharing personal information.

SECTION 9 – USER COMMENTS, FEEDBACK & SUBMISSIONS

If you submit feedback, reviews, suggestions, ideas, images, testimonials, or other content to Smuly, you grant us the right to use, reproduce, publish, edit, or display such content for promotional, marketing, or business purposes without compensation.

You agree that your submissions will not violate any law or the intellectual property rights of any third party.

You must not submit unlawful, abusive, defamatory, misleading, offensive, or harmful content, including malware or viruses.

Smuly reserves the right to remove any content submitted by users that violates these Terms or applicable laws.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through our website is governed by our Privacy Policy.

By using our website, you consent to the collection, storage, and use of your personal information as described in our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES & OMISSIONS

Occasionally, information on our website may contain typographical errors, pricing errors, product description inaccuracies, or other omissions.

Smuly reserves the right to correct such errors, update information, modify prices, or cancel orders at any time without prior notice, including after an order has been placed.

We are under no obligation to update information unless required by applicable law.

SECTION 12 – PROHIBITED USES

You may not use this website or its content for any unlawful purpose, including but not limited to:

Violating applicable laws or regulations.
Infringing intellectual property rights.
Uploading viruses, malware, or harmful code.
Collecting personal information without authorization.
Sending spam or fraudulent communications.
Attempting unauthorized access to our systems.
Misusing the website for fraudulent purchases.
Interfering with website security or performance.

Violation of these rules may result in immediate suspension or permanent termination of your access to our website.

SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

All products, services, and website content are provided on an "as is" and "as available" basis without warranties of any kind unless expressly stated.

While we strive to maintain uninterrupted access, Smuly does not guarantee that the website will always be error-free, secure, or continuously available.

To the fullest extent permitted by law, Smuly shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website, products, or services.

Our total liability for any claim shall not exceed the amount paid by you for the applicable order.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Smuly, its owners, employees, affiliates, suppliers, partners, contractors, and service providers from any claims, damages, liabilities, expenses, or legal costs arising out of:

Your violation of these Terms of Service.
Your misuse of our website or services.
Your violation of applicable laws or regulations.
Your infringement of any intellectual property or third-party rights.

This obligation will survive the termination of your use of our website.

SECTION 15 – SEVERABILITY

If any provision of these Terms of Service is found to be unlawful, invalid, or unenforceable under applicable law, that provision shall be deemed severed from these Terms without affecting the validity and enforceability of the remaining provisions.

All remaining sections of these Terms of Service shall continue to remain in full force and effect.

SECTION 16 – TERMINATION

These Terms of Service remain effective unless and until terminated by either you or Smuly.

You may stop using our website and services at any time. We reserve the right to suspend or terminate your access immediately if we believe you have violated these Terms of Service or engaged in fraudulent, abusive, or unlawful activities.

Any obligations or liabilities incurred before termination shall survive the termination of this agreement.

SECTION 17 – ENTIRE AGREEMENT

These Terms of Service, together with our Privacy Policy, Shipping Policy, Refund Policy, and any other policies published on our website, constitute the complete agreement between you and Smuly regarding your use of our website and services.

These Terms supersede all prior agreements, communications, or understandings, whether written or oral, relating to the use of our website.

SECTION 18 – GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms, your use of our website, or your purchase of products from Smuly shall be subject to the exclusive jurisdiction of the competent courts located in India.

SECTION 19 – CHANGES TO TERMS OF SERVICE

Smuly reserves the right to update, modify, replace, or revise these Terms of Service at any time without prior notice.

Updated versions will be published on this page along with the revised "Last Updated" date.

Your continued use of our website after any changes become effective constitutes your acceptance of the revised Terms of Service.

SECTION 20 – CONTACT INFORMATION

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us using the details below:

Brand Name: Smuly

Email: Sales@smuly.in

Phone: +91 9560603550

Website: https://smuly.co.in

Our customer support team will make every effort to respond to your inquiry as soon as reasonably possible during normal business hours.